Shipping & Cancellation Policy

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Shipping Policy:

• All orders placed on SilverStore.co.in will be processed and shipped within 3 working days from the date of the order.
• Once your order has been shipped, you will receive a confirmation email with tracking details to monitor your shipment.
• Shipping times may vary depending on your location, but we strive to deliver all products promptly.
• Shipping charges are calculated at checkout and may vary based on your location and the size/weight of the order.

Cancellation Policy:

• Orders cannot be canceled once placed, as we process orders swiftly to ensure timely delivery.
• Cancellation or return will only be considered in the following cases:
  1. Manufacturing Defect: If the product has a manufacturing defect, we will offer a replacement or refund.
  2. Wrong Product Received: If you receive a wrong product, we will arrange for a return and send you the correct item.
  3. Damaged Product: If the product is damaged during transit, we will replace it at no extra cost.

Important:

• In case of a manufacturing defect, wrong product, or damaged product, video proof showing the issue with the product is compulsory. This is required for processing returns, exchanges, or refunds.
• Claims must be made within 7 days of receiving the product.

Return Process:

• To initiate a return, please contact our customer service at [info@silverstore.co.in] with your order details and video proof of the issue.
• After verifying your claim, we will guide you through the return process.

We hope you enjoy shopping with SilverStore.co.in. If you have any questions or concerns, feel free to contact our customer support team.