Effective Date: 16-06-2026
At Silver Store Private Limited, we strive to ensure timely and secure delivery of all orders placed through www.silverstore.co.in.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Processing times may vary depending on product availability and order volume.
- Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.
2. Shipping and Delivery
- We deliver products across India through trusted courier and logistics partners.
- Estimated delivery time is 3–10 business days from the date of dispatch, depending on the delivery location.
- Delivery timelines are indicative and may vary due to factors beyond our control, including weather conditions, transportation disruptions, public holidays, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at the time of checkout.
- Silver Store Private Limited reserves the right to revise shipping charges without prior notice.
4. Order Tracking
- Customers will receive shipment and tracking details via email, SMS, or WhatsApp once the order has been dispatched.
- Tracking information may take up to 24 hours to become active after dispatch.
5. Delivery Address
- Customers are responsible for providing accurate and complete shipping information.
- Silver Store Private Limited shall not be responsible for delays or non-delivery arising from incorrect or incomplete addresses provided by the customer.
6. Delivery Attempts
- Courier partners may make multiple attempts to deliver the order.
- If delivery cannot be completed due to the customer's unavailability or incorrect address details, additional shipping charges may apply for re-dispatch.
7. Inspection Upon Delivery
Customers are advised to inspect the package upon delivery. In case of any visible damage, tampering, or discrepancy, customers should immediately notify us and retain the packaging material for verification purposes.
8. Delays Beyond Our Control
While we endeavor to deliver orders within the estimated timeframe, Silver Store Private Limited shall not be liable for delays caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, government restrictions, or force majeure events.
9. Contact Us
For any questions regarding shipping or delivery, please contact:
Silver Store Private Limited
Website: www.silverstore.co.in
Email: silverstore.info@gmail.com
Phone: +91 81818 71717
By placing an order on our website, you acknowledge and agree to this Shipping and Delivery Policy.